ZipFit offers a money-back guarantee on all ZipFit liners that are purchased online from sandbox.zipfit.com*
If for any reason the original purchaser is not completely satisfied with their purchase of ZIPFIT liners, they may request a refund if these terms are followed:
The liners show no damage or modifications upon return (this includes any incisions for boot heaters)
The liners being returned are from the original purchaser at zipfit.com.
The liners reveal no more than five days of use and are returned within 30 days of purchase, OR alternatively by December 15th, if they were purchased outside the “ski season” (May 1 – Oct 30 in northern hemisphere).
Method of Refund
All refunds are returned to the same form of payment used or as store credit.
* Those who have purchased ZIPFIT liners through a reseller should contact that reseller for their refund policy. ZIPFIT reserves the right to limit returns.
Damaged / Defective / Incorrect Goods
If you take appropriate care of your liners but your ZipFits have a defect or show abnormal wear and tear, please contact us, we will take care of you. Damaged, defective or incorrect goods can always happen, just inform us in the form below and we will find the best solution to get you back on the slopes.
We include Free shipping on all liners purchased at order, but if there is a return or warranty, it is on the customer to pay for the return shipping. We will then process that return or honor an exchange and cover the cost of shipping you a new pair of liners. Thanks for your understanding.